Aya Labs - Privacy Policy

Privacy Policy

Aya Labs, LLC

Effective Date: December 11, 2026

Introduction: Aya Labs, LLC (“Aya Labs,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with us — through our website, communications, or laboratory testing services. By visiting our site or using our services, you agree to the terms of this Privacy Policy.
Information We Collect: We may collect information in the following ways:
1. Information You Provide
  When you contact us, request a quote, or engage our testing services, we may collect:
  - Full name, company name, title, and contact details (email, phone number, address)
  - Payment or billing information (when applicable)
  - Sample submission details, testing requests, and project correspondence
2. Automatically Collected Information
  When you access our website, we may collect certain technical data automatically through cookies and analytics tools:
  - IP address and device information
  - Browser type and version
  - Date, time, and pages visited
  - Website traffic and interaction data
  You can manage cookie settings through your browser preferences.
How We Use Your Information: Aya Labs uses your information to:
- Provide laboratory testing and reporting services
- Respond to inquiries, requests, and client communications
- Manage billing, contracts, and service records
- Maintain compliance with FDA, DEA, ISO 17025, and other applicable regulations
- Improve our website, operations, and client experience
- Send administrative or regulatory updates relevant to your account
We do not sell or rent your personal data to third parties.
Sharing and Disclosure: We may share information only when necessary to perform services or fulfill legal obligations:
- Regulatory authorities: (e.g., FDA, DEA, accrediting bodies) as required by law or audit
- Business partners/service providers: such as secure payment processors or accredited shipping providers assisting with legitimate business functions
- Legal compliance: when disclosure is required by court order, subpoena, or legal process
All third-party partners we engage are bound by contractual confidentiality and data protection obligations.
Data Security: Aya Labs employs administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.
Examples include:
- Secure, access-controlled laboratory systems
- Encrypted data storage and transmission
- Staff confidentiality agreements and controlled facility entry
Although we take all reasonable precautions, no system is 100% secure. You acknowledge that you share data at your own risk.
Data Retention: We retain personal and analytical data only as long as necessary to:
- Complete testing services or maintain required regulatory records
- Comply with legal and audit obligations
- Support internal quality control programs
Data that is no longer required is securely deleted or anonymized.
Your Rights and Choices: Depending on your location, you may have certain rights concerning your personal data, such as:
- Requesting access to or correction of your data
- Requesting deletion of personal information (where legally permissible)
- Opting out of non-essential communications
To exercise these rights, contact us at [email protected]. We will respond promptly in accordance with applicable data privacy laws.
Cookies and Analytics: Our website may use cookies and analytics tools to understand traffic and improve user experience. You may block or delete cookies using your browser settings, although this may affect site functionality.
Children’s Privacy: Aya Labs does not target or knowingly collect information from individuals under 18 years of age. If we learn that data belongs to a minor, we will delete it promptly.
International Data Transfers: If you access our services from outside the U.S., your information may be transferred and processed in the United States. We ensure that adequate safeguards are in place for such transfers.
Updates to This Policy: We may update this Privacy Policy periodically to reflect operational, regulatory, or legal changes. Updates will be posted here with a new effective date. Continued use of our website after updates constitutes acceptance of the revised policy.
Contact Us: For questions or concerns about this Privacy Policy or to exercise your data rights, please contact us:

Aya Labs, LLC
Minnesota, USA
Email: [email protected]
Website: www.aya-labs.com